Frequently Asked Questions

Trooperks is Troopers’ complimentary protection programme for talents in Singapore. Once you complete at least one shift without report in a month through the Troopers app, Trooperks is activated and you will enjoy:

• Insurance protection if an accident happens while you are on shift,
• Future benefits (coming soon) as Trooperks continues to expand in Singapore.

Trooperks is free of charge for eligible Troopers talents and does not reduce your shift salary in any way. Terms and conditions apply.

No. Trooperks is complimentary for all active Troopers. Once you start at least one shift, your coverage activates for that shift.

Trooperks is for talents registered with Troopers Singapore. If you have start a shift without report in the current month, you are automatically eligible.

However, if you have not done any shifts, you will not be eligible and any insurance claims will be declined.

Yes. As long as the job is accepted, confirmed, and completed through the Troopers app, Trooperks applies, whether you’re working at events, F&B, retail, warehouse, logistics, or any job via Troopers.

For insurance claims, raise a claim request on the Troopers Contact Us Page by going to Troopers App → Profile → Contact Us.

You will find the claims form under Trooperks Enquiries — Insurance Claims.

Our team will guide you on next steps and, if needed, connect you to Gigacover to complete your claim.